I have been asked to build a support workflow similar to an email chain through nintex workflow. Any other suggested ways to achieve similar results would be appreciated as well.
The request is a bit confusing but here it is:
- Requestor submits a request
- Task is assigned to a Group to respond to
- Responses are continually gathered until step 4 (does not require responses from all members...just keep going until step 4 is complete)
- Requestor determines if the answer solves request
I am not sure how to gather multiple responses from the group until the requestor sets a status to complete. I either gather from all members, or from the first response in a flexi to progress. Rebuilding the variable storing multiple responses each time in a build string seems daunting atm.
Would this work as a parallel action with a Request Data from Group and another Request Data from Requestor in second branch? Even then, I cant see how the variable would append each of the "last comments" and still continue to collect/append responses simultaneously.