AnsweredAssumed Answered

Workflow Suggestion?

Question asked by locke2904 on Feb 7, 2017
Latest reply on Feb 8, 2017 by greenawayr

I have been asked to build a support workflow similar to an email chain through nintex workflow. Any other suggested ways to achieve similar results would be appreciated as well. 


The request is a bit confusing but here it is:

  1. Requestor submits a request
  2. Task is assigned to a Group to respond to
  3. Responses are continually gathered until step 4 (does not require responses from all members...just keep going until step 4 is complete)
  4. Requestor determines if the answer solves request


I am not sure how to gather multiple responses from the group until the requestor sets a status to complete. I either gather from all members, or from the first response in a flexi to progress. Rebuilding the variable storing multiple responses each time in a build string seems daunting atm.


Would this work as a parallel action with a Request Data from Group and another Request Data from Requestor in second branch? Even then, I cant see how the variable would append each of the "last comments" and still continue to collect/append responses simultaneously.