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LazyApproval not recognizing valid phrase

Question asked by epecora on Feb 1, 2017
Latest reply on Feb 14, 2017 by bashyarajan

In O365, when approvers type in the valid approval phrase "yes," they receive a response saying:


Your response to this task was not able to be interpreted. The following phrase is invalid.


Please reply with one of the following phrases on a line by itself at the top of your email:


View the task in SharePoint.

Need help?


According to this page, "yes" is a valid phrase. Why is the workflow not recognizing it?