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Error during decryption. System error code 0.

Question asked by ericpainter on Nov 28, 2016
Latest reply on Apr 2, 2018 by ericpainter

Users report receiving these two errors in six separate workflows (that we know of), on separate site collections, in separate web apps. These began to be received on the same day:

 

  1. Failed to send notification. Error during decryption. System error code 0.
  2. Error in request data action. Error during decryption. System error code 0.

 

We began to receive these within days of updating the passwords to all our Service ID's in our environment. We haven't yet identified what the connection is (if any), what we may have missed, or how to rectify.

 

Other observations:

  • Both errors entail sending notifications. Not clear though, what is needing to be decrypted.
  • Not all items running the same workflows incur this error.
  • Not all workflows with notifications or data request actions incur this error.

 

I'll likely open a ticket, but wanted to bounce this around in the forum first.

 

Thanks!

Eric

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