klarinka.v

Get data everytime when user change status

Discussion created by klarinka.v on Oct 14, 2016
Latest reply on Oct 17, 2016 by klarinka.v

Hi,

I would like to find easy solution to my problem.

Please imagine a list. Status of list item could be one of following: Initiated, In Progress, Waiting for Customer Input, Customer Support Check, Waiting for Customer Confirmation and Closed. Anybody can open an item and change status.

But there is the thing I am stucked on. I need to get advanced data everytime when user change state, e.g. when new status is Customer Support Check user has to fill in 2 another fields. I do not know who will do the status change.

I know I can request data in following step of workflow and create a task for that user. But is this any way how to do it in one single step?

 

Thanks a lot for any suggestion!

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