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nintex workflow state machine not moving to Previous State when the Task was rejected

Question asked by subhash on Sep 26, 2016
Latest reply on Oct 25, 2016 by cazza162

nintex workflow state machine not moving to Previous State when the Task was rejected . I have a workflow with different states and flexi tasks .When the task is approved my workflow is working fine with different States. But when the Task rejected my workflow is not moving to the intial  State. Please find the attached workflow.

 

Issue reported :we have a workflow set up for documents. it first goes to the doc specialist. once approved, it goes to the document reviewer. if the reviewer approves, it goes to the document approver, and then after approved, the workflow is complete. the problem we're having is if the reviewer or approver rejects. we have the state machine set to return to the requester, but instead it just loops back to the reviewer or approver.

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