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query excel services action returning "The workbook cannot be opened." error

Question asked by jay.shah on Sep 14, 2016
Latest reply on Oct 10, 2016 by jay.shah

Hi so i have this workflow action that query a workbook. but when i test the connection to excel services via the query excel services, the conection returns as "ok" but when i test the whole action i get the error:

 

"The execution returned an unexpected error.
The workbook cannot be opened."

I have checked all the permissions from the secure store service account to excel serveice account trusted account settings.

i also used my personal account to manually open the excel sheet from the library it opens, if i run my credentials through the workflow, it fails with the same error.

any ideas on what i should trouble shoot next?

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