AnsweredAssumed Answered

Workflow 2010 notification formatting being overridden

Question asked by dleverentz on Aug 30, 2016
Latest reply on Sep 9, 2016 by cazza162

I have configured multiple notifications in multiple workflows. All of them have the same problem. The formatting I apply when configuring the notification is not displayed.

I have adjusted the Message Template settings on my SharePoint 2010 site to have the desired font and text sizes. I format the notification to include the desired font and text sizes.

What I get is a properly formatted Message Header and incorrectly formatted notification text and footer.

Nintex Notification header.png

Nintex Notification Footer.png

Nintex Notification Text.png

This is what the user receives.

Nintex Notification Formatting.png

How can I get the correct font and text size to my users?