Trying to upgrade Nintex Forms 2010, i get the error below
There is something blocking the installer from automatically retracting the solution package for forms. As the error message shows, please follow these steps:
You should now be able to run the installer.
When I upgraded the Nintex workflow they advised me not to retract the solutions, if the upgrade process for Nintex forms different then?
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Not speaking for support or anyone else at Nintex here, this is purely my experience and I always retract and remove the solutions manually. I found that there was less issues during the retracting and removal process. But like I said, this is my experience
In general if things are in a working order then you should avoid retract and removal of the WSPs as it could impact running workflows or live forms submissions.
If your upgrade has stalled and failed due to SharePoint having problems with the WSP upgrade (file locks and the like), sometimes you do need to force the retraction and removal of WSPs.
As the message in the installer suggests and Patrick has mentioned, "Open Central Administration and retract the solution NintexForms2010.wsp, then re-run the installer".
Retrieving data ...