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Nintex WF for Office 365: External user cannot authenticate to Update Item Permission problem.

Question asked by quannl on Jun 24, 2016

I have created a Nintex WF to update item permission by Office 365 Update Item Permission action.

With username/password (internal account) WF is running fine.

However, with username/password (external account) WF is suspended.

Error message: The entered and stored passwords do not match.

Does Nintex WF cannot authenticate with external account?

Please help me.