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Can you trigger a workflow off an email?

Question asked by kmcollins on Jun 7, 2016
Latest reply on Jun 13, 2016 by kmcollins

Hi,

 

We are using Nintex and SharePoint to build our IT helpdesk ticketing system, and I was wondering if there was a way for a user to send an email (rather than completing a form) to create an item in a list and trigger the workflow?

 

Any help or suggestions are appreciated.

 

Katherine

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