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2nd workflow only works to completion once every 4 attempts

Question asked by kanyan18 on Jun 7, 2016

I have a workflow which copy a document to another list in the same Sharepoint site. Once the 1st workflow copies the new document to this list, the 2nd workflow will automatically kick-off. All workflows are published under a service account, however, the 2nd workflow error-out 3 out of 4 attempts. Each time it eorror-out, it showed a User ID = system account. I am wondering if it is the problem that the User ID is system account instead of Service account? If yes, how can I force it to use the Service account?

 

It really troubles me as the 2nd workflow works but only runs to completion 25% of the time.

 

Thanks.

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