AnsweredAssumed Answered

Config error? - delegation in 'chain of management' approval workflow

Question asked by johnfb59 on Jun 1, 2016

There is a 'stop' in the chain of management workflow e.g. 'if Last Respondent is = senior manager' send approval email > stop  - this works fine, so I have something missing regarding delegation.

I delegated an approval request to the 'secretary' of a senior manager the secretary approved ok, however the chain of management workflow did not stop, it ran again and marked the senior manager as n/a and sought the senior managers 'manager' for approval which was not intended.


Q. How do I get the workflow to allow delegation to occur without the above re-occurring?

I do not want to change the currently working workflow to much.

Workflow attached

Thanks for looking