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How reliable (stable) do you find Nintex on the O365 platform? Does it hiccup?

Question asked by on Apr 27, 2016
Latest reply on May 2, 2016 by alarson

I'm finding two troubling behaviors.


1) Sometimes workflows do not proceed beyond a Task. The Task shows complete in the Workflow history, but the workflow hangs. I insert a Log to History action right after, and the workflow never hits it. The workflow doesn't hit suspend, or any other distressed status.


2) Sometimes New Items don't trigger a workflow designed to start with New Items. This can be 1 in 10 or 1 in 20.


I'm sitting here with a nearly finished project that sometimes doesn't work correctly. I just logged 10 concurrent requests and got 10 of 10. But this morning I logged a single instance to show a colleague, and in a 15 minute show-and-tell one New Item didn't trigger the workflow and one workflow stalled out at a Completed Task.


I have a few tickets in with Nintex support (and one issue already identified as a bug), but I'd love to hear from anyone reading here who has found Nintex O365 to be 99.9% reliable, or a bit shaky at certain times?