AnsweredAssumed Answered

What would make the To and From fields stop looking at the Active Directory?

Question asked by suzanne63 on Apr 27, 2016
Latest reply on Apr 27, 2016 by philipplucas

Hello,

 

It worked yesterday and today it doesn't.  I have several workflows that are manually started.  When I click the address book and type in Caldwell, Suzanne it doesn't find me or anyone else.  I can type in my user ID (NTID) and click on check names and there I am.

Also, we are using our team mailbox address in the From field and that no longer works. Example I click on the address book and type in etrm operations normally etrmoperations@xxx.com would appear, not any longer.

How do I fix this?

 

Thanks,

Suzanne

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