I have an existing workflow that processes purchase order requests. I use several flexi tasks through out the workflow and all currently have only two options Approve or Reject
I now need to add another option to the Outcomes area for all of the Flexi tasks that I have in my workflow called More Info. I have no problem adding this extra Outcome, but here is what I need to have happen:
1. If the approver is not satisfied with the description the person put on the PO requisition they should be able to click on More Info and fill in the comments box telling the initiator that they need to supply more information about the purchase order requisition.
2. An email is sent to the requestor with the approver's comments for more information.
3. The initiator sends an email back to the approver with more information about the purchase order they have filled out.
4. The approver reviews the information and either approves or rejects the PO.
So I need to know how to loop the workflow back to the approver after they have received more information from the initiator and they want to either approve or reject it. Once the approver has either approved or rejected the PO request then an email needs to be sent to the initiator.
Any assistance would be appreciated.