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Multi line text box in Rich Text mode does not save carriage return

Question asked by amolvaidya on Mar 23, 2016
Latest reply on May 16, 2016 by olampl11

When we use carriage return in a multi line text box the system does not save these values.

Instead carriage return is automatically stripped from the text.

Example:

Input Data in Nintex form MultiLine textbox with Rich Text set to YES

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

 

 

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

 

Actually saved data:

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

 

Note the loss of carriage return when the data is saved. We do not want to lose the formatting in the text. Can someone please assist to figure this out?

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