AnsweredAssumed Answered

Nintex Workflow notification loop when auto reply enabled

Question asked by aalvarado on Mar 16, 2016
Latest reply on Feb 5, 2017 by mmatsako

Users are experiencing an infinite loop with Nintex Workflow notification when auto reply/ out of the office is enabled on Outlook.

Workflow set up: workflow is configured to send a confirmation email when a form is submitted or updated. No tasks on included in the workflow.

Issue: When the notification is send to users with auto-reply enabled, Nintex workflow replies

"Nintex Workflow was unable to match this response to a running workflow.  When replying to Nintex Workflow emails, ensure the subject line of the email remains unchanged."

Thus creating a loop of auto replies and Nintex workflow replies.

Any ideas resolving this issue?