I have a very simple and I mean simple workflow that I cannot get to work properly.
The workflow is set to run when a new item is created and when the item is modified. The Initiator is sent notification of receipt, request is worked and the status is changed to closed, the workflow starts sends notification of completion. That works.....but....if the status is changed to in progress or pending the Initiator is sent notification of receipt again...WHY???
This simple workflow is making me so frustrated.
Thanks - Suzanne