Rhonda
Member since ‎10-14-2019
Design Dabbler

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Contact Centre business information

In my organisation our Contact Centre servicing over 45,000 internal customers at level one before triage to the relevant operational area when too c...

  • By Rhonda
  • July 07, 2021  23:59
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On-boarding and paying an employee end to end proc...

I wish to create a end to end process map at a high level at this point of all Activities undertaken from decision to recruit at through to sucessful...

  • By Rhonda
  • May 07, 2020  02:11
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Process Growth in Year One

An organisation is wanting to determine how their project rollout has went in year one. If you have experience on assessing your first year how did y...

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Automate linking people to roles

We have a large organisation with many staff changes, how can we automate the allocation of people to roles, or do this via a report upload on a regu...

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Manage Roles

Hi. We have various offices and brands under our organizaton. There are some roles that could have the same responisibilities but different job title...

  • By STaqi
  • October 13, 2019  21:56
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Promapp for customer service calls

Has anyone used Promapp for their front office customer service calls?

  • By NessL
  • August 06, 2019  22:26
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