Code Fix: When using non-English characters in Email events or User Task notifications, the email format is incorrect
KB002551
PRODUCTK2 Five 5.1
K2 Five (5.1) Fix Pack 8
Issue Description
When configuring an Email event or User Task notification email with non-English characters, the format of the email sent is incorrect. Using SmartFields in the Email event or notification email will also display incorrectly.
Resolution
- Ensure you have K2 Five (5.1) installed.
- Get the K2 Five (5.1) FP8 from Regional Support.
- Install the K2 Five (5.1) FP8 to apply the fix.
- It is recommended to refresh the browser cache.
