Code Fix: Unable to assign a user task to multiple users based on a SmartObject

  • 16 February 2021
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Code Fix: Unable to assign a user task to multiple users based on a SmartObject

KB002276

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 14
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When using a SmartObject, which returns a list of users, to set a user task recipient, the users do not receive the tasks. This occurs when a recipient rule is set to “Certain Recipients, based on a rule” and a custom rule is configured.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP14 from Regional Support.
  3. Install the K2 Five RTM FP14 to apply the fix.
  4. Re-deploy the workflow.

 


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