Code Fix: Worklist items can be released in K2 Workspace but not in K2 Management
KB002329
PRODUCTK2 Five 5.0
K2 Five (5.0) Fix Pack 19
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Issue Description
Worklist items cannot be released through the K2 Management Workflow page, even though they can be released through the K2 Workspace dashboard.
Cause
This is the result of a specific scenario for a K2 Studio workflow setup with regards to a non-logical destination setting:
Plan just once
Slots to be created = 1
Destination set: Default
Set to a group
Resolution
- Ensure you have K2 Five RTM installed.
- Get the K2 Five RTM FP19 from Regional Support.
- Install the K2 Five RTM FP19 to apply the fix.
- It is recommended to refresh the browser cache.