MSMQ not able to connect and errors shown within error logs

  • 16 February 2021
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MSMQ not able to connect and errors shown within error logs

kbt145763

PRODUCT
K2 Five 5.0 to 5.1
BASED ON
K2 Five 5.0
TAGS
Installation
End User
Administrator
Clean Install
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

Once the K2 Service has been started via the console mode or within the services panel, you will see a flood of MSMQ errors. This happens within K2 Five, despite the fact that MSMQ has been removed here.

Symptoms

The following error appears:


"Message queue services has not been installed on this server"

 

 

 

 

Resolution

To stop these errors from appearing within the logs or the console, you will need to do the following:

- Firstly, create a backup of the Hostserver.exe.config file.

- Find the Hostserver.exe.config file which can be located from the following directory: "Program Files (x86) >>> K2 Blackpearl >>> Host Server >>> Bin."

 

Remove the following entries here: 

 

  • msmqpath
  • msmqemptyqueueassembly
  • memqemtpyqueuetype
  • msmqemptymethodsignature

 

After this has been done, save the file and then restart the service. The errors should no longer appear within the console or the logs.

 


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