Code Fix: You cannot release Worklist items through the Management pages but it works in Workspace.

  • 16 February 2021
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Code Fix: Worklist items can be released in K2 Workspace but not in K2 Management

KB002329

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 19
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

Worklist items cannot be released through the K2 Management Workflow page, even though they can be released through the K2 Workspace dashboard.

Cause

This is the result of a specific scenario for a K2 Studio workflow setup with regards to a non-logical destination setting:

Plan just once

Slots to be created = 1

Destination set: Default

Set to a group

 

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP19 from Regional Support.
  3. Install the K2 Five RTM FP19 to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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