Infinite spinner when loading items on the Worklist control

Issue

An infinite spinner is shown when loading worklist items on the worklist control

Error Code

Using the browser developer tools, you will see the following error in the Console tab: 

Cannot read property 'split' of null

Resolution

A possible cause is the Environment Field 'Web Service URL SSL' is missing in K2 Management > Environment Library > [Default Environment]. This is resolved by manually adding the field with the following values:

Additional Information

To verify whether the 'Web Service URL SSL' field is present in your environment, run the following query against the K2 database: 

SELECT * FROM [Environment].[Field] WHERE FieldName = 'Web Service URL SSL' AND FieldId = '4F2CF263-C40A-4D2C-B115-EB9F5DDD94AE'

Related Links

https://help.nintex.com/en-US/k2five/userguide/5.4/default.htm#K2-Management-Site/Environment-Library/Environment_Library.htm