Code Fix: Anonymous Form access from a secondary runtime site causes an error
KB002389
PRODUCTK2 Five 5.1
K2 Five (5.1) Fix Pack 1
Issue Description
Trying to access an anonymous Form from a secondary runtime site causes an error.
Error Message
The following error occurs: “Cannot access SmartObject item ‘GUID’ anonymously”
Cause
This happens when you have a secondary runtime site that exists on a separate IIS web application. When the application was set in the secondary root folder, K2 did not provide for an empty folder name (root folder) and the directory built up was //Runtime instead of just being /Runtime.
Resolution
- Ensure you have K2 (5.1) installed.
- Get the K2 Five (5.1) FP1 from Regional Support.
- Install the K2 Five (5.1) FP1 to apply the fix.
- It is recommended to refresh the browser cache.
