KB002522

Issue Description

When you have created a Subsite in SharePoint with a name that very closely resembles that of your main site and you attempt to activate the Subsite an error is presented. For example:

Example 1

• Main SharePoint site collection = https://portal.sharepoint.com
• Subsite name = port
• This creates a URL of https://portal.sharepoint.com/port

Example 2

• Main SharePoint site collection = https://123.sharepoint.com
• Subsite name = 123
• This creates a URL of https://123.sharepoint.com/123

Error Message

The following error occurs: “'ServiceObject definition does not contain method. ServiceObject : [Management_K2Application]. Method : [RemoveK2AppFromSite] '”

Cause

When creating a Subsite with a similar name to your main site results in a malformed URL to be returned when attempting to activate the Subsite.

Resolution

1. Ensure you have K2 Five (5.1) installed.
2. Get the K2 Five (5.1) FP6 from Regional Support.
3. Install the K2 Five (5.1) FP6 to apply the fix.
4. It is recommended to refresh the browser cache.
5. You can now activate the SharePoint subsite collection.