Code Fix: SmartActions not functioning

  • 16 February 2021
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Code Fix: SmartActions function intermittently

KB002250

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 12
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When using SmartActions to action a worklist item, the server does not receive the response and the item action does not execute.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP12 from Regional Support.
  3. Install the K2 Five RTM FP12 to apply the fix.

 


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