Code Fix: The K2 Workflow email event format is returned incorrectly when copied from Microsoft Office products
KB002412
PRODUCTK2 Five 5.1
K2 Five (5.1) Fix Pack 1
Issue Description
When you use K2 Package and Deployment to deploy a workflow with an email event that contains HTML formatting copied from a Microsoft Office product, and then edit that email event, the HTML formatting is lost.
Cause
Invalid XML characters.
Resolution
- Ensure you have K2 (5.1) installed.
- Get the K2 Five (5.1) FP1 from Regional Support.
- Install the K2 Five (5.1) FP1 to apply the fix.