Code Fix: Unable to load a view on the K2 Mobile app when the view contains a filter

  • 16 February 2021
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Code Fix: Unable to load a view on the K2 Mobile app when the view contains a filter

KB002049

PRODUCT
K2 smartforms 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When configuring a List view with a filter to only retrieve certain items on the K2 Mobile app, an error occurs when attempting to load the view.

 

 

Error Message

The error message states "Requested value 'ViewField' was not found".

 

 

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 August 2017 Cumulative Update FP7 from Regional Support.
  4. Install the K2 4.7 August 2017 Cumulative Update FP7 to apply the fix.
  5. Clear the browser cache.

 


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