K2 Cloud P&D remote app shows error "Method not found"

  • 16 February 2021
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  • Anonymous
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K2 Cloud P&D remote app: 'Method not found' error appears

kbt143703

PRODUCT
K2 Cloud
TAGS
Package and Deploy
Support
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

Trying to use the P&D remote app for K2 Cloud shows "Method not found: 'System.Version SourceCode.Deployment.Management.ISession.GetHostVersion()'" error.

 

System.MissingMethodException: Method not found: 'System.Version SourceCode.Deployment.Management.ISession.GetHostVersion()'.
at SourceCode.Deployment.Standalone.UIManagerAction.EnsureVersionSupported(ISession session)
at SourceCode.Deployment.Standalone.UIManagerAction.ExecuteManagerAction(Action`2 action)
at SourceCode.Deployment.Standalone.UIManagerAction.DeployPackage()
at SourceCode.Deployment.Standalone.Launcher.<>c.<btnDeploy_Click>b__10_0(UIManagerAction action)
at SourceCode.Deployment.Standalone.Launcher.ExecuteButtonAction(Action`1 action)

Symptoms

This occurs when you run the tool on a machine that has K2 or K2 client components installed that is not the same version as the app version.

Resolution

To resolve this, uninstall the K2 Client tools. Please note this is a bug although not high priority as K2 Cloud users will never have the K2 Client tool or K2 installed locally. This will however help partners of customers that convert from onprem to Cloud based K2.

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