Code Fix: Retrying a K2 Workflow in error state completes incorrectly

  • 16 February 2021
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Code Fix: Retrying a workflow in error state incorrectly completes the workflow

KB002481

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 26
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When Activity A expires and the workflow moves on to Activity B which has no destinations set, the workflow will go into error state. In K2 Management site, when you retry the workflow it will complete instead of stil showing as in error state.

Cause

The K2 Workflow did not save the correct state when going into error state.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP26 from Regional Support.
  3. Install the K2 Five RTM FP26 to apply the fix.
  4. It is recommended to refresh the browser cache.

Considerations

K2 Workflow instances which are already in this broken state will not be fixed, this fix is only applicable to new instances.

 


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