Post deployment error: "Checked out by another user [USERNAME]. Cancel check out or perform check in"
KBS100081
PRODUCTIssue
The following error is displayed when trying to deploy a K2 Package from Source to Target:
The form is checked in, in K2 Designer.
Symptoms
This could be caused by a record in the database "thinking" it is checked out, even though the Form is checked in.
Please run the following SQL Query to verify:
SELECT * FROM [Form].[Form]
WHERE [Name] like '%FORM_NAME%'
SELECT * FROM [Form].[Form_Design]
WHERE [Name] like '%FORM_NAME%'
One of the columns in the Form.Form table's 'IsCheckedOut' might be set to '0' and the 'CheckedOutBy' might be set to 'NULL'.
An entry in the Form_Design table will also exist.
Resolution
If the query performed above returns a record and the Form is checked in, but a record is also returned in the Form_Design table, then there might be a clash in the information in the K2 database.
Please log a K2 Support Ticket for futher assistance.
