Code Fix: An XML not found error occurs when actioning a worklist item

  • 16 February 2021
  • 0 replies
  • 3 views

Badge +5
 

Code Fix: An XML not found error occurs when actioning a worklist item

KB002036

PRODUCT
K2 smartforms 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When a form is configured to set an XML field when a worklist item is actioned, an XML error occurs when actioning the worklist item.

 

 

Error Message

The error message states "Datafield [XML Field Name] XML not found."

 

 

Cause

A search was performed on data fields instead of XML fields.

 

 

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 August 2017 Cumulative Update FP5 from Regional Support.
  4. Install the K2 4.7 August 2017 Cumulative Update FP5 to apply the fix.
  5. Clear the browser cache.

 


0 replies

Be the first to reply!

Reply