Code Fix: Unable to edit the Tree control static image

  • 16 February 2021
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Code Fix: Unable to edit the Tree control static image

KB001962

PRODUCT
K2 smartforms 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When attempting to edit a Tree control static image, a warning message displays which prevents you from editing the image.

 

 

Error Message

The error message states “Could not load any images”.

 

 

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 May 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 May 2017 Cumulative Update FP10 from Regional Support.
  4. Install the K2 4.7 May 2017 Cumulative Update FP10 to apply the fix.

 


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