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Nintex Promapp RACI Responsible, Accountable, Consulted and Informed

QuestionHow does the RACI section of a Process work in Nintex Promapp? AnswerThe RACI section is built from the Process, the roles assigned to the Process and other areas.Nintex Promapp users are ass...

In Best Practices
  • Views 14
  • Replies 0

Misconfigured Application error with Azure AD SSO for Nintex Promapp

IssueWhen setting up SSO for Azure AD the following error may be received:AADSTS650056: Misconfigured application. This could be due to one of the following: The client has not listed any permissions ...

In Technical Issues
  • Views 15
  • Replies 0

Nintex Promapp Linked Document Path is replaced with FakePath

IssueWhen linking a document to a Network Drive, the link address may be replaced with c:\fakepath\and these documents are unable to be opened from within Nintex Promapp. ResolutionAdd your Nintex Pr...

In Technical Issues
  • Views 8
  • Replies 0

Nintex Promapp System Tags are not updated following Re-Index

IssueNintex Promapp System Tags may not be updated following the Re-Indexing running. ResolutionEnsure the tags are separated by a semi colon Navigate to Admin > SystemsSelect the Edit pencil besi...

In Technical Issues
  • Views 8
  • Replies 0

When are Archived Processes Deleted?

QuestionWhen are Nintex Promapp Processes that have been archived deleted from the archives? AnswerThe archived Processes remain in the Archived section until a Promaster deletes the Process from the...

In Best Practices
  • Views 29
  • Replies 0

Todo's are not removed from My Todos when Process is archived

IssueTodos that are included in a Process that is archived may not be removed from the My Todos dashboard. ResolutionRestore the Process from the archivesRemove the @todos from the ProcessSave & ...

In Technical Issues
  • Views 28
  • Replies 0

use Tags in a Nintex Promapp Process

TopicHow to use Lean tags to tag parts of a process to demonstrate regulatory requirements. InstructionsGo to Admin > Tags > LeanAdd new Lean Tag with the Name you would likeGo to the Process y...

In How To's
  • Views 57
  • Replies 0

Nintex Promapp Process Writing Techniques

TopicNintex Promapp Methodolgy - Process writing techniques.Use this information to assist users with how to write Processes using Nintex Promapp methodology. InstructionsProcess writing techniques -...

In How To's
  • Views 94
  • Replies 0

Nintex Promapp: Process Owner or Expert cannot see all Processes they Own

IssueProcess Owner or Expert may not be able to see all the Processes they are the Owner or Expert of. ResolutionPublish the Process for the Owner or Expert to change. Additional InformationProcess ...

In Technical Issues
  • Views 59
  • Replies 0

Nintex Promapp: Process Specfic Variations cannot be archived

IssueProcess Specific Variations have been orphaned from the standard and cannot be archived. The Archive option is greyed out in the cog wheel menu. ResolutionChange the Process from Standard and th...

In Technical Issues
  • Views 33
  • Replies 0

Nintex Promapp Process Changes not yet Viewed Report is showing Processes not on the

IssueThe Nintex Promapp Process Changes not yet Viewed Report may show Processes not on the users Dashboard ResolutionThese changes may have occurred before the user was added to Promapp. In this cas...

In Technical Issues
  • Views 31
  • Replies 0

Nintex Promapp Dashboard Notifications are missing

IssueNintex Promapp dashbaord notifications may have all been removed fromMy Dashboard. ResolutionEnsure you are logged in as your correct user rather than a test user or shared user account.

In Technical Issues
  • Views 33
  • Replies 0

Nintex Promapp Incidents are being assigned to the Portfolio Owner

IssueNintex Promapp Incidents/Improvements may be being assigned to the Portfolio Owner rather than the correct owner. ResolutionThe Portfolio is listed as the default owner. If another owner is requ...

In Technical Issues
  • Views 11
  • Replies 0

Whoops error when opening a Nintex Promapp Document

IssueWhen selecting a Document from within a Process a Whoops error may be given. ResolutionThe Document may have been archived. Check the Document archive section for the Document.Either restore the...

In Technical Issues
  • Views 11
  • Replies 0

Process has been Published after it had been Declined for Approval

IssueA Process that has been Declined during the Process Approval stage may have been published. ResolutionThere are several reasons the Process may have been published: The Approval process may have...

In Technical Issues
  • Views 14
  • Replies 0

Named Approver does not get Approval Notifications

IssueAn Approver that has been added in the RACI section of the Process may not receive the Approval notifications and their Approva.l was not required ResolutionThe Process needs to be published to ...

In Technical Issues
  • Views 11
  • Replies 0

Promotional Videos to Promote Nintex Promapp within my Organisation

QuestionWhere can I find promotional videos to promote the use of Nintex Promapp within my organisation? AnswerThis video is useful for promoting Nintex Promapphttps://youtu.be/8uD9EaORtgM.You can al...

In Best Practices
  • Views 18
  • Replies 0

Maximum number of Variations on a Nintex Promapp Process

QuestionWhat is the maximum number of variations that a Process can have? AnswerThe number of variations that can be created for a Process before it times out while creating the variation, varies dep...

In Best Practices
  • Views 20
  • Replies 0

Renamed Nintex Promapp Role shows as the old Role Name

IssueA role that has been renamed in Admin > Roles may show in the Procedure View with the Previous Role name. ResolutionTurn off Highlight Changes > Compare to previous version from the cog wh...

In Technical Issues
  • Views 14
  • Replies 0

Linking a Decision to an Activity instead of a Process

TopicHow to link a Decision Link to an Activity rather than a Process. InstructionsTo link to an activity instead of a Process, selectActivityfrom the drop down menu for the decision.

In How To's
  • Views 22
  • Replies 0