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Can default credentials be configured in an App Studio application

QuestionCan default credentials be configured in an App Studio application? AnswerUnfortunately this feature is not available at this time.

In Best Practices
  • Views 9
  • Replies 0

Can multiple devices use the same user account for the Nintex Mobile application

QuestionCan multiple devices use the same user account for the Nintex Mobile application? AnswerYes, the same user account can be used on multiple devices.

In Best Practices
  • Views 9
  • Replies 0

The option for New Responsive Forms does not appear when opening the Nintex Forms des

IssueWhen opening the Nintex Forms Designer there is no option to select New Responsive Forms. ResolutionNavigate to site contents in classic mode and look for the Nintex Forms application.If there i...

In Technical Issues
  • Views 27
  • Replies 0

Nintex Promapp - Urgent Approval is Needed and Approver is Unavailable

TopicSometimes Urgent Approval of a process is need but the Approver is unavailable. This article will show you how to get around this. InstructionsEnable setting first: Admin --> Configure -->...

In How To's
  • Views 17
  • Replies 0

Nintex Promapp - Process cannot be viewed from the Process Group Overview

IssueAn Unauthorised Access error may be shown when trying to access a Process from a Process Group Overview ResolutionRemove the Process from the edited Group Overview ORRemove the viewing permissio...

In Technical Issues
  • Views 9
  • Replies 0

Nintex Promapp - Editing Document Names

TopicEditing Document Names in Nintex Promapp InstructionsSteps to edit uploaded document names:1. Change the name of the document on your local machine.2. Click on pencil icon on existing document.3...

In How To's
  • Views 7
  • Replies 0

Nintex Promapp - Approval Regime for Documents

TopicHow to change the approval regime for Nintex Promapp Documents. InstructionsNavigate to the group you wish to change the regime forRight click on the group and selectEdit StakeholdersScroll down...

In How To's
  • Views 9
  • Replies 0

Nintex Promapp - All Promasters are showing as Publishers for a Process

IssueAll Promasters are showing as Publishers for a Process ResolutionPublishing a Process in Process Approval Workflow mode defaults to all Promaster when no other Publishers are specified.To specif...

In Technical Issues
  • Views 8
  • Replies 0

Nintex Promapp - Exported csv is opening as a txt file

IssueWhen exporting reports to Excel/CSV file, it may appear that the file has actually exported as a txt file ResolutionEnsure your computer settings are set to open csv files using Excel by default...

In Technical Issues
  • Views 8
  • Replies 0

Nintex Promapp - Error when saving a Process with an associated Risk Treatment

IssueThe following error may occur when attempting to save a Process that has a Risk Treatment attached to one of the Activities:An unknown error has occurred. Contact your Promaster. ResolutionGo to...

In Technical Issues
  • Views 9
  • Replies 0

Nintex Promapp - Document Limits

QuestionIs there a limit to the number of Documents that can be uploaded to Nintex Promapp Document library? AnswerThere is no limit to the number of Documents that can be uploaded to the Document li...

In Best Practices
  • Views 15
  • Replies 0

Nintex Promapp - Unauthorised Access error when attempting to Approve a Process

IssueA user many receive an unauthorised access error, or an error suggesting that their Nintex Promapp session has expired when they attempt to approve a Process from their My Changes Dashboard. Res...

In Technical Issues
  • Views 9
  • Replies 0

Nintex Promapp - Restricting Process Variations

QuestionCan a Variation of a Process be restricted to a group of users, while the other Variations are available to all users? AnswerNo. Process Viewing Permissions are set per group, not per Process...

In Best Practices
  • Views 17
  • Replies 0

Nintex Promapp - Documents I Own is not showing all documents a Promaster owns

IssueThe documents I own list may not show some documents that are owned by a Promaster ResolutionDocument Ownership defaults to Promasters if no other Document Owners are specified. Any documents wh...

In Technical Issues
  • Views 17
  • Replies 0

Nintex Promapp - Sending a Process Link

TopicHow to send a Process link InstructionsGo to the Process you wish to shareUse the share button and selectEmail Process Select the users to send the Process to and select Send Additional Inform...

In How To's
  • Views 13
  • Replies 0

Nintex Promapp - Improvements export to CSV cannot be filtered by all dates

IssueWhen the export of the Improvements register is exported to CSV file, you may not be able to filter on all the data exported ResolutionCheck the data for email type content that as filled over m...

In Technical Issues
  • Views 14
  • Replies 0

Nintex Promapp - Publishing a process in Publish Only Mode

TopicHow to publish a Nintex Promapp process when your site is in 'Publish only mode'.'Publish only mode' is the default publishing mechanism, and was previously coupled with the process approvals fun...

In How To's
  • Views 16
  • Replies 0

Nintex Promapp - Governance Dashboard by Department

QuestionCan the Governance Dashboard be reported on by Department/Process Group? AnswerThe Governance Dashboard will only show the Processes for the entire organisation. To report per Process group, ...

In Best Practices
  • Views 14
  • Replies 0

Error "Activity 'FormatString' has X arguments, which exceeds the maximum number of a

IssueWhen publishing a workflow, the following error might occur: Error publishing workflow. Workflow XAML failed validation due to the following errors: Activity 'FormatString' has XX arguments, whic...

In Technical Issues
  • Views 12
  • Replies 0

Drawloop - DocuSign Tag Displays Instead of Tool Tip

IssueWhen hovering over a DocuSign field, the DocuSign tag (dl.tag.1) appears instead of the expected tool tip describing the field. ResolutionPlace the desired tooltip message in either: 1. The Sec...

In Technical Issues
  • Views 10
  • Replies 0