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Drawloop -Error "AADSTS50001: The application named ... was not found in the tenant n

Issue When using Office 365 storage on a subsite, the following error might occur: AADSTS50001: The application named <application name?was not found in the tenant named <tenant ID>. This c...

In Technical Issues
  • Views 190
  • Replies 0

Nintex Mobile Items Stuck Outbox

Issue Submitted Nintex Mobile Item Forms are stuck in Outbox. Resolution Do not uninstall and reinstall the Nintex Mobile App. This deletes the local storage and you will lose the previous submis...

In Technical Issues
  • Views 366
  • Replies 0

Error Hawkeye Installation "Error: The copying of this file failed: BIN\NintexHawkeye

Issue During the Nintex Hawkeye solution installation, the following error may occur:Error: The copying of this file failed: BIN\NintexHawkeye\JWT.dll.The process cannot access the file 'C:\Program ...

In Technical Issues
  • Views 418
  • Replies 0

Why is the sender of a Document from the Nintex Sign powered by Adobe Sign action not

Question When using Nintex Sign powered by Adobe Sign, when receiving a document to sign, why is the document sender not the workflow initiator? Answer This is by product design. The sender of t...

In Best Practices
  • Views 244
  • Replies 0

Nintex Mobile App support for offline images in Nintex Forms

Question Does Nintex Mobile App support offline images in Nintex Forms? Answer The Nintex Mobile App provides support for offline images where images are included in your form and are accessible ...

In Best Practices
  • Views 619
  • Replies 0

Starting a Component Workflow from another Nintex for Office 365 workflow

Topic How to use the Component Workflow option to start your workflow from anotherNintex for Office 365workflow. Instructions You can start a component workflow from another workflow in yourOffi...

In How To's
  • Views 582
  • Replies 0

Special Characters cannot be Imported using the Nintex Promapp XML Import

Issue An error may occur when importing Processes using the Nintex Promapp XML import. Resolution Updating the XML file with special characters can cause this error.Workaround: Create a Process ...

In Technical Issues
  • Views 227
  • Replies 0

Reporting Process Activities by Role and Responsibility in Nintex Promapp

Topic Reporting Process Activities by Role and Responsibility in Nintex Promapp Instructions Follow the below steps,1. Please go to Admin -> Reports.2. Click on "Process activities by role and...

In How To's
  • Views 407
  • Replies 0

Remove 0% From Chart Display

Topic Times where there is 0 information, this will help suppress the 0s or blank data in the output document.This works in both Word and Excel. Instructions below are for a Word output template. (N...

In How To's
  • Views 206
  • Replies 0

Remove & Replace Formulas

Topic Whether you are extracting data from the screen, or directly from a database, the time will come when additional formatting is necessary. Foxtrot is equipped with hundreds of formulas to deal ...

In How To's
  • Views 485
  • Replies 0

Recently Reported Incident cannot be found in Nintex Promapp

Issue A user who submitted an Improvement/Incident may not be able to find this Incident in their Nintex Promapp site. Resolution A Promaster can :Add the user as a Viewer or Editor for the speci...

In Technical Issues
  • Views 268
  • Replies 0

Promapp: Exporting Reports to CSV format

Topic How to export a report to CSV format. Instructions 1. Navigate to Admin > Reports.2. Choose a report.3. In the top-right-hand corner, click the Export to Excel button (pictured below) ...

In How To's
  • Views 324
  • Replies 0

Password reset emails are not arriving

Issue Password reset emails are not arriving in the users mailbox Resolution Check the Junk folders, or your organisations spam filter e.g. mimecast Ask your IT team to whitelist the email addr...

In Technical Issues
  • Views 212
  • Replies 0

Nintex Promapp: Title of Process not changing after save

Topic Nintex Promapp: Title of Process not changing after save Instructions Publish the process before the Title change will take effect. Additional Information This will only update instantly...

In How To's
  • Views 288
  • Replies 0

Nintex Promapp Document Change History

Topic Where is the change log history for Documents? Instructions The Document history can be viewed by any user that can edit the Document - Promasters and Document Owners. Navigate to the Docu...

In How To's
  • Views 486
  • Replies 0

Nintex Promapp - Taking a process ‘offline’ temporarily when ‘Publish only’ mode is e

Topic How to take a process ‘offline’ temporarily when ‘Publish only’ mode is enabled. Instructions Log in as a Promaster Navigate to ‘Admin’ > ‘Viewing Permissions’. Create a new ‘Offline’ ...

In How To's
  • Views 378
  • Replies 0

Nintex Promapp - Roles & Permissions syncing with Single Sign On

Topic Are Roles & Permissions synced from AD when using Single Sign On? Instructions Roles and Permissions cannot be synced using Single Sign On. You can updae Roles & Permissions in bulk...

In How To's
  • Views 577
  • Replies 0

Nintex Promapp - Parallel Activities & Timeframes

Issue The timeframes may not appear to add up correctly in Processes where Activities are in Parallel Resolution When activities are in Parallel the activity with the greatest time is used to cal...

In Technical Issues
  • Views 268
  • Replies 0

Nintex Promapp - Manage Roles & Responsibilities

Question Can you provide documentation on how toManage Roles & Responsibilities in Nintex Promapp Answer Minimode | Promapp

In Best Practices
  • Views 627
  • Replies 0

Nintex Promapp - Contact your Promaster error is recieved when Publishing a Process

Issue The error "Contact your Promaster" may be received when Publishing a Process Resolution Edit the Process Select any Activity or Task to enable the Save button Save the Process Publish the...

In Technical Issues
  • Views 208
  • Replies 0