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Incorrect syntax near the keyword 'WHERE' ...

Symptoms When executing an Update method and passing in the EmptyString inline function into a smartobject field to update ...

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Smartforms rule designer - fields in the 'Acti...

Symptoms During the configuration of the 'action a worklist item' action, when areas outside the data field label and textbox (under the '...

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PDF Converter Issues

Symptoms We are using the PDF converter Service Object to convert the form into PDF and we notice the following issues on the generated PD...

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Error during upgrade to 4.7 "Target did not c...

Symptoms We found an error during upgrade from 4.6.7(4.12060.1590.0) to 4.7(4.16060.2000.3) in the Configuration analysis "Target did no c...

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Client event notification not sent out

Symptoms The system cannot send notification email after we have changed the K2 service account. Email event has no issues....

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Workflow deployment error

Symptoms Unable to deploy workflow on both Visual Studio 2010 and K2 Studio with the following error:- System. IO. PathToo...

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SmartActions not processed when using Exchange Onl...

Symptoms The user receives the email notification but when replying the email with the actions "Approved" or "Rejected", the task is not a...

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Right padding in list view does not work

Symptoms After upgrading to 4.7, the text in the list view column becomes mis-aligned. Diagnoses The right paddi...

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4.7 K2 Designer - Workflow data fields unexpectedl...

Symptoms How the problem was encountered:- 1. Configure the "start a workflow" rule 2. In the workflow input screen, you w...

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Data in multi-select control is not sorted in Runt...

Symptoms We can't sort data in Multi-select control. Kindly find our settings as follows:- 1. We add data in database. 2. ...

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Unable to search for "1" using List View...

Symptoms When searching for "1" using the standard filter on the List View, the results with value "1" are shown as {1}. ...

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K2 Host server Log captues the wrong date/time

Symptoms The hostserver logs does not follow the server date/time and always captures the wrong date/time. For example, t...

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Incorrect date/time on K2 Host Server logs

Symptoms The host server log always captures the wrong date/time when the issue occurs. This makes it difficult for us to t...

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Unable to open attachment on K2 Mobile for iOS and...

Symptoms The following error appears when opening an attachment on the SmartForm from the K2 mobile for iOS app:- "Unsuppor...

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How to manage identity cache refresh schedule

Symptoms As the number of users and processes in our system increases, we find that the identity cache refresh took longer to complete, af...

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K2 4.6.7 Setup Manager reports .NET 4.5 prerequisi...

Symptoms Unable to proceed with the installation of the K2 Blackpearl Server and K2 Workspace components (which were accide...

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Error on Sharepoint Group Provider

Symptoms We are getting many error messages in the event viewer log about K2 Host server trying to connect to unused SharePoint as below:-...

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Error response smartaction emails received for pas...

Symptoms We got a problem from all smartaction mails from past years and now. Our users got reply emails from K2 accounts both production ...

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Error encountered when trying to package a workflo...

Symptoms Error: The workflowSetting [WorkflowName] could not be found. Ensure that your workflow is deployed before packaging. Th...

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Underlying AutoComplete control value is not remov...

Symptoms Steps to replicate the issue: 1. Create a view with control autocomplete and button 2. Create the following rule: ...

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