Technical Issues

Nintex Promapp - Cannot save an activity due date ...

Issue Cannot save an activity due date in the Checklists Resolution Check the Checklist due date and change it to a later date >...

• Labels:
• Promapp

Nintex Promapp - Exported csv file has no data

Issue Exporting a .csv file and the file has no data (blank spreadsheet) Resolution Please ensure the default browser for accessing...

• Labels:
• Promapp

System Index Out of Range Exception Error

Issue While running data through the bot, you receive the System Index Out of Range Error, this means there is one or more empty spaces at th...

• Labels:
• RPA

What Stored procedures are run when attaching a Ni...

Question What Stored procedures are run when attaching a Nintex Config Database? Answer When the Nintex config Database is...

• Labels:
• Workflow for Sharepoint On-Premises

Nintex Promapp - High User 'Logins' Number...

Issue Promasters see unusually high login count for certain registered users from Admin > Users. For example, the 'Logins' number for a new ...

• Labels:
• Promapp

How are scheduled workflows handled during a plann...

Topic What happens with scheduled workflows during a scheduled server shutdown? Instructions A server being down would affec...

Hide Ribbon on Nintex Forms

Topic Users that previously were able to use NWF$("#s4-ribbonrow").hide(); to hide the ribbon. After upgrading to the latest release of Nint...

Nintex Promapp - Process Tabs are hidden

Issue User cannot locate the Process Tabs ( Map, Procedure, Checklists, Edit) Resolution Check if the Summary Tab has been fully expanded...

• Labels:
• Promapp

Promapp - .gif File Not Displaying When Printed

Issue Image in .gif file type is not displayed when the process is printed. This is most likely due to a pixel format that does not convert t...

• Labels:
• Promapp

Nintex Promapp - Internal Server Error when provis...

Issue: The following error may be received when provisioning users on OKTA when using SCIM. Error: Internal Server Error. Error reported ...

• Labels:
• Promapp

Special Characters cannot be Imported using the Ni...

Issue An error may occur when importing Processes using the Nintex Promapp XML import. Resolution Updating the XML file with speci...

• Labels:
• Promapp

Recently Reported Incident cannot be found in Nint...

Issue A user who submitted an Improvement/Incident may not be able to find this Incident in their Nintex Promapp site. Resolution A...

• Labels:
• Promapp