Technical Issues

How are scheduled workflows handled during a plann...

Topic What happens with scheduled workflows during a scheduled server shutdown? Instructions A server being down would affec...

Hide Ribbon on Nintex Forms

Topic Users that previously were able to use NWF$("#s4-ribbonrow").hide(); to hide the ribbon. After upgrading to the latest release of Nint...

Nintex Promapp - Process Tabs are hidden

Issue User cannot locate the Process Tabs ( Map, Procedure, Checklists, Edit) Resolution Check if the Summary Tab has been fully expanded...

• Labels:
• Promapp

Promapp - .gif File Not Displaying When Printed

Issue Image in .gif file type is not displayed when the process is printed. This is most likely due to a pixel format that does not convert t...

• Labels:
• Promapp

Nintex Promapp - Internal Server Error when provis...

Issue: The following error may be received when provisioning users on OKTA when using SCIM. Error: Internal Server Error. Error reported ...

• Labels:
• Promapp

Special Characters cannot be Imported using the Ni...

Issue An error may occur when importing Processes using the Nintex Promapp XML import. Resolution Updating the XML file with speci...

• Labels:
• Promapp

Recently Reported Incident cannot be found in Nint...

Issue A user who submitted an Improvement/Incident may not be able to find this Incident in their Nintex Promapp site. Resolution A...

• Labels:
• Promapp

Password reset emails are not arriving

Issue Password reset emails are not arriving in the users mailbox Resolution Check the Junk folders, or your organisations spam...

• Labels:
• Promapp

Nintex Promapp - Parallel Activities & Timefra...

Issue The timeframes may not appear to add up correctly in Processes where Activities are in Parallel Resolution When activities ar...

• Labels:
• Promapp

Nintex Promapp - Contact your Promaster error is r...

Issue The error "Contact your Promaster" may be received when Publishing a Process Resolution Edit the Process Select any Act...

• Labels:
• Promapp

All users receive 'Unauthorised Message' a...

Issue All users attempting to login to a Nintex Promapp site may receive the following error message: Unauthorised Access Resoluti...

• Labels:
• Promapp

Nintex Promapp: Promapp Promaster shows as a Publi...

Issue Promapp Promaster user may appear as a publisher or Approver for Processes in a Nintex Promapp site Resolution The Promapp Pr...

• Labels:
• Promapp