Warning message indicates running in IE 7 when IE 11 is being used

  • 26 March 2021
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Issue



The following error message is displayed even though the Browser is IE 11:

Unsupported Browser Detected: Internet Explorer 7

 

 



Resolution



Ensure that promapp.com is not included in the compatibility view settings.  



For On Premise clients ensure the Display intranet sites in compatibility mode option is unticked.  

 

 



Additional Information



These settings may be controlled by a group policy.  You may need to contact your IT team to adjust this setting.

 


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