ViewFlow of workflows created with K2 Five Designer is not loading

  • 16 February 2021
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Issue

When opening the ViewFlow of a workflow created with K2 Five Designer with K2 Management, the browser should open this URL first:

 

<K2 site url>/ViewFlow/ViewFlow.aspx?ProcessID=<process instance ID>

 

And that should redirect to the next URL which will load the ViewFlow:

 

<K2 site URL>/Designer/K2Workflow/Viewflow.aspx?procInstId=<process instance ID>

 

However, the browser just stays on the first URL, and the ViewFlow just keeps loading endlessly.

 

22019i3DB96A28950537A7.png

 

Resolution

  1. Go to [Program Files]K2WebServicesViewFlow, edit web.config
  2. Look for this setting called "K2Server"

    22020iA67BED7E96A6A5AB.png
     
  3. Make sure the value for "K2Server" is pointing to the correct K2 server
  4. Once you have updated this, run IISRESET, clear your browser cache and try opening ViewFlow from K2 Management again. 

 


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