Issue
Nintex Workflow Cloud (NWC) presents an error when attempting to login to NWC from the identity providers page. For example, clicking the NWC tile in Okta.
Error Code
"Please try again. If the problem persists, contact Nintex Support.
If you accessed the sign-in page using a bookmark, you should update the bookmark to reference the product page."
Resolution
You must navigate to the Nintex Workflow tenant directly and you will be redirected to the identity provider to authenticate.
Additional Information
Nintex Workflow Cloud only supports Service Provider-Initiated SAML and does not support Identity Provider-Initiated SAML.
Related Links
Frequently asked questions: Single Sign-on with SAML protocol
https://help.nintex.com/en-US/nwc/Content/Settings/SAML-FAQ.htm
