kbt131972

Issue

Workflow email errors with this message:

Symptoms

This error will occur when using a text/memo field in an email subject from an Item Reference, SmartObject, or Data field that contains the encoding:

• newline/line feed/LF/' '

This is similar to:

https://stackoverflow.com/questions/7239733/resolving-the-specified-string-is-not-in-the-form-required-for-a-subject

Resolution

To resolve this error, inline functions and data field manipulation can be used to remove eplace the line feed; allowing for successful sending of the email.  This will be implemented to the effect of:

1. encoding the text field with the URL Encode() inline function; this will surface the LF as '%0a' so that it is targetable
2. removing/replacing this '%0a' portion with a Replace() inline function (perhaps replacing the line feed with a space)
3. decode the field again

All of the inline functions can also be handled in a single data transfer event:

URL Decode(Replace(URL Encode([SubjectDataField]),%0a,[ReplacementString/EmptyString]))

Runtime Example:

Workflow started with a field that has a new line/line feed.

This is the email Subject with line feed replaced with space.

This is the data field audit trail if each step was done in a separate transfer data event.