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Running Batch File to Disconnect Before Using Unlocker - V16.5.1 and higher

Issue

If you are trying to use RPA Central to schedule a botflow on another machine you will need to make sure that you are logged out of the machine you are unlocking for RPA to interact with it. Unlike previous versions, you cannot stay logged in.  

 

For Nintex RPA versions from 16.5.1 and higher, first check to make sure you have the correct version of Unlocker which has the version 16.5.1.

 

MRepetti_0-1626735451316.png

 

Error Code

You may not receive an error, the bot may go into offline status or you could receive an error saying Target not Found. 

 

Resolution

To run a botflow unattended, you must change the settings on RPA to run as Administrator. To do this:

 

  • Go to the installation directory where the Foxtrot.exe is (Program Files (x86)>>Nintex>>RPA Right click on the Foxtrot.exe and select 'Troubleshoot compatibility'. This will bring up the trouble shooting wizard.
  • Once it is opened select 'Troubleshoot program'
  • Select the check box for 'The program requires additional permissions'.
  • Click next
  • You may receive a message from your firewall asking you if you want to allow the program to make changes. Click yes.
  • Click "Test the program" then RPA will open.
  • Once it has opened, close it, then click 'Next' and select 'Yes, Save these settings for this program'.

 

Use a batch file to disconnect the user so that RPA can interact with the machine. The Unlocker Action will have the credentials set up inside it to log in to the machine to run the botflow.

 

Here is the batch file used to disconnect your VM:

Go to Notepad and copy the batch file from the document

for /f "skip=1 tokens=3" %%s in ('query user %USERNAME%') do (

%windir%\System32\tscon.exe %%s /dest:console

)

Save as .bat and save to desktop so you can find it.

Additional Information

If scheduling a botflow that has to access an RDP and RPA Central is on another workstation or server, you can schedule a botflow that would run the batch file above right before it. Then run the original botflow. Or you can manually use the batch file right before you schedule the botflow in RPA Central.

 

Related Links

Unlock Action Help - There is a collapsed section named "Handling RDP" toward the bottom.

 

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Version history
Last update:
‎07-19-2021 04:15 PM
Updated by:
Contributors