Profile Property Source Field is Empty Using Set Variable Action with User Profile

ISSUE

ERROR CODE

RESOLUTION

Option 1  

1. Go to Central Administration.
2. Navigate to System Settings > Manage Services in the farm > User Profile Service. 
3. If this service is stopped, click Start, or try restarting this service. 

Option 2

1. In Central Administration, go to Application Management > Manage Service Applications.
2. Click on User Profile Service and in the ribbon click on Properties.
3. Check the Account and the database used to access the Profile Database. 
4. In SQL Management Studio, go to the Profile Database listed.
5. Expand Security > Users and check for the app pool account in the list.
6. Verify user account is listed, if not, add the user account. 
7. If the user is listed, make sure the app pool account has the right permissions. 

ADDITIONAL INFORMATION

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