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PDF Converter Service does not start

Issue

You may run into an issue where your PDF Converter service fails to start.

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Error Code

You may see errors like this:

 

  • ActionGroup.Execute: Logged Error: Target failed to execute: Start PDF Converter Service
  • Windows could not start the k2 PDF converter service service on local computer. Error 2: The system cannot find the file specified

 

Resolution

 

In our case, we investigated the the properties of the PDF Converter service and found that there were quotation marks in the directory.

 

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Removing them fixed the path and the problem was resolved. We ran this command in Command Prompt:

sc.exe config "K2 PDF Converter Service" binPath= "D:\K2 blackpearl\K2 PDF Converter Service\SourceCode.PdfConverter.Api.exe --service" 

 

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Additional Information

 

 

Related Links

 

 

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Version history
Last update:
‎07-13-2021 11:44 PM
Updated by:
Contributors