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Nintex Workflow for Office 365 is stuck in progress on the action Nintex Sign powered by Adobe Sign

Issue

Nintex Workflow for Office 365 is stuck in progress on an action that needs authorization.
One of these actions is Nintex Sign powered by Adobe Sign.

Resolution

When the action runs, an email with the below content is sent to the email address selected for the Authorizing user.
From: notification@nintexlive.com
Subject: Contains phrases "Nintex Live" and "Request authorization".
Contents: Contains links to authorize or deny the operation.


When the link to provide authorization is clicked the user is prompted to do the following:
  • Log in to the external service.
  • Allow Nintex Live to access the external service.
  • Option to stop receiving future authorization requests for the service.

Additional Information

his article applies to all the Nintex Workflow for Office 365 actions that required authorization. Please check the help file of each action for the details regarding the Authorization process. 

Labels: (2)
Version history
Revision #:
112 of 116
Last update:
‎10-29-2019 04:53 AM
Updated by: