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Nintex Promapp Single Sign-on certificate has Expired

Issue

Users trying to access a Nintex Promapp site may get the following error:

Unauthorised Access

Resolution

Replace the Single Sign on certificate with the new certificate in Nintex Promapp
  1. Login as a Promaster using the web address https://yourPromappURL/home/bypass
  2. Go to Admin > Configure > Security
  3. Paste the new certificate in the SSO - x.509 Certificate setting

Additional Information

If a Promaster does not have a password set, email the certificate to support@nintex.com who can replace the certificate for you. 

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Revision #:
47 of 47
Last update:
‎05-09-2019 02:15 AM
Updated by: