Issue
Roles may be shown twice in the Map, Procedure and edit views of a Nintex Promapp Process following merging the roles.
Resolution
Remove the roles from the Process and re-add them:
- Go to the edit tab of the Process
- Remove the roles from the activities where they are duplicated
- Save & Publish the Process
- Edit the Process again
- Add the roles back to the activities
- Save and Publish the Process.
Please contact Nintex support if the duplicated roles remain following this.
Additional Information
To find all Processes that may have been affected, you can see a list of Processes where that role is used by running the Process Activities by Role or Responsibility report from the Admin > reports section.