Nintex Promapp - Disabled User still receives Risk Signoff Emails

  • 26 March 2021
  • 0 replies
  • 31 views

Userlevel 3
Badge +8

Issue

A user that has been disabled in the Nintex Promapp site may still be receiving risk signoff notification emails.

 

Resolution

Find the Risks the user is still associated with and remove the user as a Sign off user:
  1. Go to Admin > Users
  2. Select Display Inactive Users from the Cog wheel menu
  3. Find the user in the list and select the edit pencil
  4. Select the Transfer button beside Risks in the Ownerships & Rights panel5492i74875623015E6676.png
  5. Note the Risk Treatment numbers
  6. Navigate to the Risk Register
  7. Search for the Risk Treatment numbers
  8. Edit the Risk treatment
  9. Remove the user from being a Sign Off user for the Risk.  

 


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