Issue
Cannot open an externally linked document in a process (for Chrome and Chromium based browsers).
Error Code
An error message will pop up or the screen will glitch when the document is clicked on, but the file won’t download.
Resolution
Promapp is secured (https://) and the links are not (http://). Any content that is set as an insecure http:// will be blocked if the originating page is https://, as per Google's 2020 announcement. https://www.ghacks.net/2020/10/08/chrome-is-blocking-downloads-here-is-why/
1. In order for the links to launch, please use a different browser such as Firefox or the new Edge.
2. If your company only uses Chrome, please either use a download manager or enable mixed content in your browser. More information can be found here: https://experienceleague.adobe.com/docs/target/using/experiences/vec/troubleshoot-composer/mixed-content.html?lang=en
Please contact your IT Department to assist with this issue. If all users are experiencing the issue than the IT Department will need to roll out a policy to apply the changes for the everyone.
Related Links
https://www.ghacks.net/2020/10/08/chrome-is-blocking-downloads-here-is-why/
Thank you to Ashleigh for providing this helpful information.